Privacy Policy
Last updated: September 30, 2026
1. Introduction & Data Controller
Welcome to Pictoria Live ("we," "our," or "us"), operated by Devotomy Ltd. We are committed to protecting your privacy and ensuring the security of your personal data. Devotomy Ltd is a company registered in the United Kingdom and is registered as a data controller with the UK Information Commissioner's Office (ICO). We process personal information in strict accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
2. Data We Collect
- Event Organizers: Name, email address, payment information (processed by Stripe), and event details.
- Guests: Photos uploaded to events, IP address (for security and rate limiting), and optional name (if provided).
- Usage Data: Information about how you interact with our service, device type, and browser version.
3. How We Use Your Data
We use your data to:
- Provide and maintain the Pictoria Live service.
- Process payments and prevent fraud.
- Display photos in real-time slideshows.
- Comply with legal obligations.
4. Photo Storage & Retention
Photos uploaded to Pictoria Live are stored securely on Cloudflare R2. Retention periods depend on the plan of the event organizer (e.g., 7 days for Free, 90 days for Single Event). After the retention period, photos are automatically deleted.
5. Data Processors & Service Providers
We do not sell your personal data. We share data only with trusted service providers necessary to operate our service:
- Stripe (Payments Processing)
- Cloudflare (Hosting & Media Storage)
- Vercel (Application Infrastructure)
- PostHog (Product Analytics & Privacy-friendly Session Recording - Hosted in the European Union)
- GlitchTip (Error Monitoring & Crash Diagnostics - Self-hosted)
6. Your Rights (GDPR)
If you are in the UK or EU, you have the right to access, correct, or delete your personal data. Event organizers can delete photos directly from their dashboard. Guests can request photo deletion by contacting the event organizer or us directly.
7. Contact Us
If you have any questions about this Privacy Policy or our data protection practices, please contact Devotomy Ltd at privacy@pictorialive.com.